For the Beebox to work correctly, you must make sure that your firewall(s) authorize outbound SSL access on port 32572.
The rule can be restricted to host api.wordbee-translator.com
Firewall settings are not correct if you encounter these errors:
- Registration of Beebox software fails
- Connecting to a translation vendor (Wordbee Translator platform) fails
See an error in the Windows logs
With all connection problems, you find full details in the Windows event log. You will typically see a Beebox log entry explaining that access to api.wordbee-translator.com fails.
Test connection using a web browser
To verify connectivity yourself please ffollow these steps:
- Login as administrator to the server on which you installed the Beebox.
- Open a Google Chrome, Firefox or Opera browser (NOTE: Microsoft Explorer or Edge do not allow this test)
- Navigate to the URL below :
https://api.wordbee-translator.com:32572/hello
- If your firewall/network is properly configured, you will see this result (depends on content-type JSON or XML):
"Hello"
- If you get a browser error message 404 or something similar, then your firewall is NOT configured properly.