| Info |
|---|
For new customers, Wordbee Beebox is a 'Software as a Service' (SaaS) application. This section of the documentation is retained for existing customers who have the application installed on a local server. |
For the Beebox to work correctly, you must make sure that your firewall(s) authorize outbound SSL access on port 32572.
...
| Warning |
|---|
Firewall settings are not correct if you encounter these errors:
|
See an error in the Windows logs
With all connection problems, you find full details in the Windows event log. You will typically see a Beebox log entry explaining that access to api.wordbee-translator.com fails.
Test connection using a web browser
To verify connectivity yourself please follow follow these steps:
- Login as administrator to the server on which you installed the Beebox.
- Open a Google Chrome, Firefox or Opera browser (NOTE: Microsoft Explorer or Edge do not allow this test)
- Navigate to the URL below :
| Code Block | ||
|---|---|---|
| ||
https://api.wordbee-translator.com:32572/connect?beeboxaccountkey=&beeboxprojectkey=&wordbeeprojectlink=hello |
- If your firewall/network is properly configured, you will see this result (depends on content-type JSON or XML):
...
| Code Block | ||
|---|---|---|
| ||
"Hello" |
- If you get a browser error message 404 or something similar, then your firewall is NOT configured properly.