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Warning

Firewall settings are not correct if you encounter these errors:

  • Registration of Beebox software fails
  • Connecting to a translation vendor (Wordbee Translator platform) fails

See error in the Windows logs

With all connection problems you find full details in the Windows event log. You will typically see a Beebox log entry explaining that access to api.wordbee-translator.com fails.

Test connection using a web browser

To verify connectivity yourself please follow these steps:

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  • If you get a browser error message 404 or something similar, then your firewall is NOT configured properly.