A user can rate an order from the order page or after the order is completed. Additionally, jobs may be rated from the job details page or after assignment. They must be logged into the client portal (clients and suppliers) to see the rating options. Inhouse users will see this information as long as they are logged into the system and have permission to view and/or submit ratings.
The following sections have been provided to show how orders and jobs can be rated in the system and where this information may be viewed by managers, etc.
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External User Ratings
Once logged in, the ratings may be accessed from two locations: Order Details and Job Details. The user rating section will not appear on any of these tabs until the work has been completed. This can be done straight from the home screen depending on who is logged in (client or supplier).
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