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Once a client or supplier has left a rating through the client portal, permitted inhouse staff will be able to see this rating when viewing the closed order or completed job. The top box displays the overall rating based on what has information has been provided by the client or suppliers rating and the bottom may be used by the inhouse staff to provide their own rating for the order or jobsupplier and inhouse staff members.
If you click on the top box, then individual ratings will appear in a popover window, as shown below:
. In this example, Jenny Stiller for the client "Tech World" has left a rating and you can see each item she rated for the order.
After inhouse staff ratings have been added, the rating count will increase in the top rating box and you will be able to view those ratings as well (if permitted) by clicking on "view all # ratings" in the top rating box.
Ratings will be broken down by client, supplier, manager, etc., as shown below. You can scroll up or down in this popover window to review all the ratings.