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Orders
On the Order Details Tabtab, a section is provided to rate all items configured in the User Ratings Settings. A rating section will appear for each selection that was configured. In this example, the client can rate work quality, friendliness, and translation quality by clicking on the appropriate star for each item.
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After inhouse staff ratings have been added, the rating count will increase in the top rating box and you will be able to view those ratings as well (if permitted) by clicking on "view all # ratings" in the top rating box.
Ratings will be broken down by client, supplier, manager, etc., as shown below. You can scroll up or down in this popover window to review all the ratings.
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- From the top navigation menu click on Suppliers → Suppliers → open a supplier company, choose Prices tab.
- On the tasks list click on the pencil icon to edit.
- A pop-up will be opened for the service details, there you can manually add the rating and a comment if needed
- If you do not add a rating it will have the rate (3 starts) evaluate the job performance, the service will receive a 3-stars rating by default.
When selecting suppliers for a job or order, their manually added The service quality rating will be shown for making decisions from the Prices tab. each supplier in Supplier finder. The rating will help you make informed decisions when selecting a supplier for a job.
