This chapter describes how to troubleshoot installations of Beebox- AEM Connector. During installation, you may encounter a few issues based on the configuration of your Beebox Server.
Ports and Firewalls
Please ensure the relevant ports and firewall are properly configured as described in Beebox Installation Guide. You will need to have proper inbound and outbound rules configured for Beebox Server.
The Beebox Installation Guide lists all the required configurations in details.
You can download the Beebox installation Guide here.
Wordbee Support
If you decide to take support from Wordbee, it is advised to keep the Beebox, IIS logs as well as any screenshot that may help Wordbee to solve the issue.
The Wordbee support can be reached at support@wordbee.com.