The Beebox gives different means for you to track operations and view any failures:
Logging Mechanism |
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Recent Events - View summary of operations A list of the most recent operations, whether triggered by the user, the API or automatically. Events are viewed from the UI. Gives an overview of all operations. Failed operations are flagged but lack a detailed description. You can have events and failures be notified by email. |
Windows Event Log - View full details on failures Any failures are written here with full technical details. If you contact support please include the corresponding events. |
File Actions Log file - Track file operations in detail A file in the Beebox directory that tracks all operations regarding processing of source files and creation of translated files. A good means to track exact file operations as it lists: Full file name, operation, date, etc. Can be easily read out and analysed in Excel or other tools. The log file is described here. |
We describe all mechanisms below:
If an operation fails what do I do?
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If you contact Wordbee support please include the detailed error description shown. It helps us tremendously to qualify and resolve the issue.
Actions Log file
The log file is located in the Beebox directory. Typically at: c:\beebox\temp\actions-files.log