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You have the option to configure a specific manager for handling the order and being listed as the contact person, as shown in the example below. If no one is selected and this information is required, then this selection will need to be made on the order form internally (-?-).
Project Settings
The Project Settings Tab will only be present if you have checked the "Create Project" setting for the option on the General Settings Tab. These settings are specifically for configuring the how project fields are preset on the form. Placeholders are provided to make this configuration easier and may be viewed by clicking on Placeholders in the text located above the Project Fields header.
Instructions
Internal Comments
Deadline
Reception Date
Manager
Reference
To add instructions for the new project , click on the empty text field and type any desired set of instructions or use a Placeholder to automatically preset the field to contain the Order Instructions.
Click on Placeholders at the top of this tab and then copy {{OrderInstructions}}.
Then paste this value into the text field for Instructions.
Internal Comments
The Internal Comments are viewable by the manager when enabled. You my type any desired text in this field to be seen by managers or other permitted users.
Another option is to use a Placeholder to copy the order's internal comments into this field for the project. To do so, click on Placeholders at the top of the Project Settings Tab and then copy the {{OrderIntComments}} placeholder.
Then paste this into the text field for Internal Comments:
Deadline
The Deadline should always be copied from the order form. To do so, tick the checkbox next to Copy from order form deadline.
When enabled, it will have a checkmark with a blue background as shown below. Additionally, you have the option to type or increment/decrement the values below this option to create a set difference in minutes and days from the order deadline.
Reception Date
The Reception Date is the date in which the order was created. This may be copied from the form if desired, but is not a requirement.
To copy this date from the order form, tick the checkbox next to Copy from order reception date. When enabled, the setting will have a checkmark with a blue background, as shown below:
You may also use the additional options to configure a difference in minutes and/or days from the form information by clicking on the increment/decrement arrows or typing and clicking a number value.
Manager
The Manager setting determines whether or not the project manager is the same as the assigned order manager. By default, this option is enabled in the option configuration.
If you do not want them to be the same, untick this option and a drop-down menu will appear for selecting a manager to be the Project Manager.
Then simply choose an individual to be the Project Manager for the created project.
Reference
The Reference field is the same information as found on the order form by the client for the Reference option. This can be automatically filled in by using a placeholder for the value in this project field.
Click on Placeholders at the top of the Project Settings Tab.
Then copy the {{OrderReference}} placeholder, as shown below:
Copy it into the Reference text field:
Tip |
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An additional placeholder is provided for use in any section and is titled {{OrderRequester}}. This may be placed in the Instructions, Internal Comments, or even as part of the Reference information. |