This chapter describes how to troubleshoot installations of Beebox- AEM Connector. During installation, you may encounter a few issues based on the configuration of your Beebox Server.
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| You can download the Beebox installation Guide here. |
Proxy Troubleshooting
The following points help in troubleshooting the proxy related issues:
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A tracert is similar to ping, but will show the details the connection takes to the server. This is a useful debugging tool for generic server access problems.
Translation Troubleshooting :
The following are some of the reasons where translation does not work:
- The AEM site language and the Beebox configured language should be same. If these two are different, then the page will not be translated.
- The source language and target language should not be same. If the source and target languages are same, then translation does not work.
- The page can be translated to only those languages which are configured in Beebox server.
For proper configuration, please refer
Wordbee Support
If you decide to take support from Wordbee, it is advised to keep the Beebox, IIS logs as well as any screenshot that may help Wordbee to solve the issue.
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