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Be sure all documents attached to the job have been completed before clicking on the Job completed option! Otherwise, any further changes won't be allowed.

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If you change the status of a standard job from “Completed,” “Delivered,” or “Archived” back to “In progress,” the statuses of all documents in the job also change to “In progress.” Similarly, if you change the job status to “Not started,” the document statuses also change to “Not started.”

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